Terms & Conditions
Please choose carefully before you buy.
Due to the custom handmade nature of our products we cannot accept returns for change of mind, sorry. We are however sure you will love our product.
Handmade Disclaimer: The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order. Based on the creative nature, each item will look a little different from the next, and this is what makes our handmade products unique.
Although we are thorough, there can be inconsistencies. Our items are produced for just you and are full of love and care.
For faulty products, Gift Me Again offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product.
We do not offer a satisfaction guarantee on any products.
If your product is faulty, it will be replaced with an identical product. If we cannot exactly replace the product due to stock shortages, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
Your full name
Your order number
Reason why you are returning the product
Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.