We have a 30-day return policy for defective items, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at giftmeagainwrap@gmail.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Postage is the at purchasers cost. Refund will be of your items and the original postage cost. Items sent back to us without first requesting a return will not be accepted.
Change of Mind
We do not accept returns due to change of mind. However, we are happy to offer an exchange for items returned in original, unused condition, with all original packaging intact. Return postage costs for change of mind exchanges are the responsibility of the buyer.
You can always contact us for any return question at giftmeagainwrap@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at giftmeagainwrap@gmail.com.
Sorry, we are unable to offer store credit.
